This policy outlines the terms under which JustServicesPro Management and Consulting Ltd (RC: 7965265) processes refunds and cancellations for services purchased through our website, including business registration, website development, consulting, courses, and digital products.
Due to the nature of professional services — which often involve immediate commencement of work, third-party fees (e.g. CAC filing fees), and resource allocation — refund eligibility varies by service type as detailed below.
Once a CAC application, TIN registration, or similar regulatory filing has been submitted to the relevant government agency, fees are non-refundable, as third-party statutory fees are non-recoverable. If you cancel before submission, we will refund fees minus a 15% administrative processing charge.
A deposit (typically 50%) secures your project slot and covers initial design/discovery work — this is non-refundable once work has commenced. If you cancel before any work begins, the deposit is refundable minus a 10% administrative fee. Final payments are due upon delivery and are non-refundable once the deliverable has been approved and handed over.
Consultation fees are non-refundable once the session has been conducted. If you need to reschedule, please notify us at least 24 hours in advance via WhatsApp or email.
Registration fees are non-refundable once paid, as they secure your seat and cover administrative costs.
Course fees: Full refund if cancellation is requested at least 7 days before the course start date. 50% refund if cancelled between 3–6 days before start. No refund if cancelled within 48 hours of the course start date or after course materials have been accessed.
Digital products (templates, business plans, ready-made websites) are non-refundable once delivered/downloaded, due to their immediately reproducible nature. Physical gadgets/equipment may be returned within 7 days if unopened and in original condition, subject to a restocking fee.
For ongoing platform services (WebMan hosting, CertTrack, ProDoc, Processa, FixIt subscriptions), cancellation takes effect at the end of the current billing cycle. We do not provide prorated refunds for partial billing periods, except where required by law.
To request a refund, contact us at info@justservices.pro or via WhatsApp (+234 807 992 6755) with your payment reference, service details, and reason for the request. Approved refunds are processed within 7–14 business days to the original payment method via Paystack or Flutterwave.
If a payment was charged but the service was not rendered due to a technical error, contact us immediately with your transaction reference for investigation and resolution.
We encourage clients to contact us directly to resolve any billing concerns before initiating a chargeback with your bank or card issuer. Unwarranted chargebacks may result in suspension of services.
We reserve the right to update this Refund Policy at any time. The policy in effect at the time of your purchase governs that transaction.
JustServicesPro Management and Consulting Ltd
RC: 7965265
Abuja, Nigeria
Email: info@justservices.pro
Phone: +234 807 992 6755
WhatsApp: Chat with us